What are your rental policies?

Our Rental FAQ presents our general policies. Each listing may have their own unique policies which are disclosed by specific inquiry or in the rental agreement. This FAQ will answer basic questions often asked by renters.

Are your rentals pet friendly?

Yes, all except one of our properties allows pets. There is a nominal, non-refundable pet rental fee. All pets must be treated for fleas and ticks prior to arrival and it is expected that pet owners clean up the yard after their pet. Renters may not leave pets unattended unless crated.

Are linens, towels & beach towels included in rental charge?

Linens and bath towels are included. Please bring your own beach towels or rent them.

Is trash removal included in rental charge?

Yes, our rental homes provide trash removal as part of the rent. Renters are responsible for excess trash (trash not fitting in bins provided) or be charged for excess trash removal.

How far in advance do I need to book my rental?

We give our current renters the first right to return the following year. They have two weeks after their stay to reserve for the following year. We will not accept a new booking until that two weeks has expired.

Once we receive a new inquiry, and your request is accepted, we will send you a contract via Doc-U-Sign. Once received, along with a cleared rental deposit, your rental is booked. Rentals are NOT guaranteed without a deposit.

Reservations booked prior to December 1st require a 50% reservation payment, 25% due on December 1, and balance due 2 weeks prior to stay. If payment is not received within 1 week, your reservation may be in jeopardy of being cancelled.

Can I bring my car to the island?

Yes. For 2022 Interstate Navigation has a new phase in booking system. Click here to view details. Block Island Ferry Space is limited, so call early and be patient as they receive a high call volume in January. The Block Island Ferry from Point Judith, RI, is the only ferry that transports cars. If you do not get a reservation you may try to bring a vehicle on stand by or park your car in one of ferry parking lots in Point Judith.

Interstate Navigation: 866-783-7996 www.blockislandferry.com

How does house cleaning work?

Cleaning takes place from 10am - 3pm on move-out day.

Cleaning is provided by our professional cleaners, who are skilled at completing the standards of the property for insuring a clean, sanitized and timely turnover. Excess cleaning or trash charges will be assessed to the renter.

What is the Security / Damage Deposit?

This deposit insures the property for any damages incurred during the rental period. Damages, excess charges and other agreed upon charges are automatically deducted from the security deposit.

Is there WIFI?

WIFI is provided, but not guaranteed anywhere on Block Island at this time. This is expected to improve dramatically once the island-wide broadband initiative is completed. (maybe 2022?)

May I bring extra guests?

The maximum number of people permitted to occupy and/or sleep at the leased premises is stated in the contract. To the extent Tenant exceeds this number without the prior written consent of the Owner, Tenant shall be assessed a penalty of $200 per person per day.

What happens if I must cancel?

Bookings made prior to November 1st for the following year, if cancelled within 30 days, will receive 100% deposit back less $250.

Bookings made after November 1st for the following year are non-refundable (unless the booked slot can be re-booked at same rate)

Cancellations after 30 days results in loss of deposit unless re-booked at same rate.

All efforts are made to rebook a cancellation, deposits will be returned if rebooked, less any loss in rate, less $250

What happens if the ferries are canceled or the weather prevents, delays or prolongs my stay on Block Island?

Island life in New England can be wildly unpredictable. We strongly urge renters to create alternate travel scenarios in case of inclement weather and ferry and/or airplane cancelations. If the weather report is questionable leading up to your rental, you may want to secure those alternate travel plans ahead of time.

Our homeowners are not responsible for renters’ inability to arrive to the island for their rental. We make every attempt to assist you in case of travel cancellations, especially when beyond anyone’s control. For example, we may be able to reschedule your rental to another open time period, if available. Renters WILL NOT automatically be refunded due to inability to get to the island.

In case of being delayed on the island, the same policy applies. If the property is available, ‘stranded’ renters may be able to rent an extra night.

One more comment: there are travel insurance companies that will insure your entire vacation so you may plan ahead without worry…. check with your insurance agent.